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Invigor Adolescent Care Ltd. takes the protection of your data and privacy seriously. This notice explains what personal data we hold, how it is used and how it is protected.
Last updated: 10 May 2018
Invigor Adolescent Care Ltd. takes the protection of your data and privacy seriously. This policy outlines the personally identifiable data that may be acquired and used in the routine operations of the business and how that data is used. Invigor Adolescent Care Ltd. is not in the business of selling, renting or trading customer, or customer contact or other personally identifiable information with other companies and will only provide any such information to suitable external companies when required to fulfil customer orders or conduct other legitimate business activities. For example, address details might be provided to a courier company to allow delivery of an order.
All sensitive electronic data held by Invigor Adolescent Care Ltd. is stored on secure servers with all reasonable measures to ensure security put in place.
Invigor Adolescent Care Ltd. maintains a set of client data, including contact information, within its customer relation management database system. This is used to facilitate the fulfilment of orders, provision of quotes, invoicing of orders and other such activities necessary to the provision of our goods and services. This data may also be used to communicate with you in order to maintain accuracy of details held and to pursue our goals of providing quality service to companies in the promotions industry.
Data provided to us by our clients that relates to customers of that client, here referred to as the ‘end customer’, will be treated with the utmost confidentiality and will only be used as needed in the fulfilment of orders for the client company. ‘End Customer’ data will not be passed onto any external company except where required for fulfilment of orders, for example provision of name and address details to a dispatch company.
Invigor Adolescent Care Ltd. uses a third-party provider, Mailchimp, for sending marketing emails to keep you up-to-date on our products, services and special offers, as permitted under the ‘legitimate interests’ basis for processing allowed under the GDPR. The Mailchimp system allows you an easy means to opt out of the emails by clicking the ‘unsubscribe’ link at the bottom of each email. The Mailchimp system provides us with statistics on email opening and opening of any links within the email. This data is generalised and cannot be used to monitor any one individual’s activity. Please see Mailchimp’s privacy notice for further information.
Invigor Adolescent Care Ltd. may also send automated emails directly for specific purposes such as order follow ups. To restrict these, please forward the email to Invigor Adolescent Care Ltd.
The websites operated by Invigor Adolescent Care Ltd. all store ‘cookie’ data to allow certain functionality, including access to restricted areas of a website that are available to users who have been provided with a log in. This data may include generalised statistics on page usage but, even where a user is logged in, the data gathered is not used to monitor or record the behaviour of any one individual.
Where log-ins are provided and the required data is stored, the data in question is restricted to the use of the site in question. Log-ins must be specifically requested and provision of these is limited to people verified as members of the promotions industry. The resulting data is not shared with any other company and is only used in the processes of authenticating users of the given website.
Visitors to the websites may prevent the use of cookies by adjusting settings in their browser software. This may have an adverse and unpredictable effect on some of the website’s functions.
The websites also make use of a third-party service, Google Analytics, to collect generalised information on page visits and how visitors use the site. This information does not identify any one user of our website. For more information, please see the Google Analytics privacy policy.
Websites and webhosting may also automatically record a visitor’s IP address, browser type and date and time of access to specific pages. This may on occasion be used to gain statistics of site visitors from various geographic locations but is not used to identify or monitor individual site visitors.
Visitors to Invigor Adolescent Care Ltd. may, on request of the password, make use of the company Wi-Fi. While Invigor Adolescent Care Ltd. does not purposefully gather information on the use of this, some information may be logged automatically by the operating software of the network routers. This data may include information about the device, volumes of data used, website and applications used and the time and location of access. Invigor Adolescent Care Ltd. will not access this information or provide it to another party except if legally required to do so.
Invigor Adolescent Care Ltd. records CCTV on the company sites to fulfil legal and insurance obligations and to help ensure the safety of visitors and staff. This data is maintained in a secure location and is not retained for more than 30 days under ordinary circumstances. CCTV data will not be shared with any other party except where there is a compelling reason or legal requirement to do so.
Invigor Adolescent Care Ltd. is fully committed to maintaining the rights of individuals to view, amend or delete their personal data, as defined under the current GDPR legislation. We reserve the right to levy a charge for this where appropriate and allowed by the Information Commissioner’s Office. If you wish to raise a request, please contact Invigor Adolescent Care Ltd.
This document in no way restricts your individual rights as defined in current legislation and where any conflict occurs, current legislation takes precedence.
